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I would like to express how happy and satisfied we are with our new furnace purchase from Pyramid. I can honestly say that the whole purchase experience was first class from start to finish.
After doing a ton of comparative shopping we decided to go ahead with Pyramid and they came exactly as advertised. The price was ultra competitive and the staff was were courteous, punctual and super clean. You really wouldn't know they were here if you weren't home to witness the whole process.
One of the things that stood out most to me was their commitment to follow up. At every stage of the process from providing the initial quote to the post installation handling of questions, someone from Pyramid was making sure that we were happy and felt looked after.
I have absolutely no hesitation in recommending Pyramid to anyone looking at purchasing a new furnace.
I want to thank you and your staff for the supply and installation of our new Keeprite furnace and AC and HWT. Your install on Nov 2/16 went very smoothly (at least for me). I know it was an older home with old equipment but Robert and his guys did a great job. I was impressed how they engaged me in the process, asking me for my preferences and explaining what and why things had to be done a certain way. They were all very polite and respectful which was appreciated. I also wanted to mention that you were the only company that advised me of the additional financing options available from MB Hydro, which helped a lot. Finally, I appreciated the quick responses I received from you to some of my questions. Thanks for a job well done and I won't have any concerns recommending you in the future.
Excellent service great company!! I set up my appointment online and had a tech come out within days. Very professional, knowledgeable and pleasant. I will be dealing with them from here on out.
Great professional Sales and Installation. We are very pleased that we chose Pyramid. Thanks for a seamless process! We have already started recommending your business.
Professional, honest ,efficient & friendly .Thanks a lot.
Just had my furnace serviced, the tech (randy) was awesome and dealing with Kayla who does the appt. bookings kicks ass!!
Exceeded expectation - follow up letter will be forwarded. Company reps have been terrific!
great service start to finish very professional and efficient very satisfied.
I have had a furnace and an air conditioner installed by Pyramid Plumbing and Heating Ltd. and am very pleased with the installation and maintenance service I received. Work is always done quickly and effectively, and the work area is always clean and orderly when the service staff leave. Staff are friendly and always explain how to use and maintain the systems. I have recommended them to my friends and will continue to do so.
Quick and friendly service. Good value on our central air compared to others.
I have been using Pyramid to provide yearly maintenance for over twenty years. They have installed a new furnace years ago, and now an air conditioner. I have always been happy with their workmen, scheduling, promptness in times of trouble, and pricing. I do not hesitate to recommend this company.
Just wanted to let you know how impressed and satisfied I was with the installation of the hot water tank and furnace. Your staff's hard work and skills brought credit to your company and if I can provide a reference for you in the future I would be happy to do so. Please pass on my thanks to your employees. -
Thank you very much for your professional and reliable work done to my furnace. Please accept my apology for forgetting to put out sugar for your coffee, what a shame!
You guys did a amazing job on the install, very satisfied with the work. Would highly recommend to anyone intrested on upgrading there heating or cooling systems. Doesn't even seem like I have a furnace anymore!! Very quite unit, worth every dollar! !!
The installation was very nice. The crew was very professional and clean! Highly recommended!!
Just had Pyramid install a new furnace and central a/c in my home last week, including one of these neat thermostats that I can control with my iphone! The entire Pyramid team was polite, professional, and a pleasure to work with.
Requested a daytime service call for a furnace that stopped working, at 5pm last night. They booked me in for technician' first call of the day, arrived on time, had the problem diagnosed quickly and new igniter (in stock on service vehicle) installed in no time. Great service
Just had a complete overhaul of our 40 year old heating system an new A/C and Hot Water Tank put in by the great guys at Pyramid Plumbing and Heating. I just can't rave enough about every aspect, on time, pleasant, efficient, conscientious and very professional. The furnace is whisper quiet, the hot water tank has the hottest water I've ever experienced and I can't wait to cranked up the A/C this summer. so happy I decided to go with Mike and his crew, best home improvement decision I've made. Thanks Mike, you the Man!!!!!
My wife and I have had terrible luck in the past with furnace companies. This experience was a sigh of relief.
I have a strong sales background so salesmen who approach me with high pressure tactics is a huge turn off. Mike was a fantastic salesman and very understanding. I had a couple obstacles to overcome before Hydro financing went through but he was very patient.
Install went great. The gentlemen who did the install were quick, personable, and ended the job neat and tidy.
Finally, the furnace itself runs great! The wifi thermostat is very convenient. Controlling the temperature from my smartphone is very handy!
My wife and I had our new Bryant furnace installed last week and we were very impressed with the quotation process and installation; very professional from start to finish! Great service, great value, and the guys even cleaned up all the mess when they were done.