We have been in our house for a few years now. You know when you move into a new house and get 1000 surprises? Well I think I would have had an aneurysm if I didn't have the help of pyramid plumbing and heating. The manager Dustin was always helpful, calming and knowledgeable. He has helped solved AC leaking issues, furnace overheating issues, and issues with my air conditioner getting blocks of ice around different areas. Each time he knew what to do, how to fix it fast and it never costed us a second mortgage lol. We've since had other employees of the company servicing our furnace. Miguel was amazingly friendly, and professional. He even put up with my three overbearing small dogs and 15 month old tearing around the upstairs lol. We couldn't be happier having this company helping us out all the time. I will be calling for any plumbing issues in the future. We've had other companies come in and try to take advantage of us, so glad we found people we can trust. Thanks so much Pyramid.
16:46 16 Feb 18
Excellent service. This company came recommended from friends of ours and their service was fantastic. Dustin was great and he guided us through the Hydro loans easily. Install went smoothly and quickly. Everyone we dealt with was professional and understanding. Our new furnace and hot water tank look great and we are excited to get our AC installed this spring. Thanks!
21:51 12 Feb 18
Fast and professional service right from the estimate to the clean up. Everything well explained to us. Couldn’t recommend them more.
22:30 09 Feb 18
I had a 2001 furnace that always crapped out in the coldest days every year! Finally decided to upgrade and called for quotes... Dustin made Pyramid Plumbing and Heating the easy choice. Explained everything, offered the best product for our heating needs, best warranty coverage, free filters for a year, made the hydro financing a breeze and the installation guys were great! Love my new furnace, temperature feels more even, no more hose required for the AC, Wi-Fi thermostat compatible with my phone...and mostly the peace if mind knowing were "good to go" and if by chance there is a problem, Pyramid has us covered!
15:57 17 Jan 18
This company is professional, efficient, reasonably priced, and they stand behind their work. When we needed help, we placed a service call and someone was at our door within an hour! Can't recommend them enough.
14:44 11 Jan 18
Ive never used Pyramid Heating before.Pyramid Heating helped me out in a huge way.Call the 24hr line on one of the coldest nights of the year.Spoke to Mike in the early morning about 130am . He walked me through a few trouble shooting methods over the phone with no obligation.Unfortunately it was bigger issue. He offered to have a technician show up right away. I declined as i needed sleep and risked the cold night. I explained that i worked in the morning, he assured me that Migel the (Furnace Whisperer) would be there at 730. Miguel showed up as promised..725am He was able to diagnose the problem with no parts required. He explained what was wrong in detail. For anyone that reads this...have your furnace serviced and checked every fall. Big problem with no heat. Small maintenance issue (part needed cleaning).Would i recommend this company? ABSOLUTELY! Very professional, courteous, and fair.I hope i wont need them again until fall time for my furnace check up. I would not hesitate to use their services again.Big thanks to Mike and Migel!!Happy New Year!!
15:28 30 Dec 17
Boxing Day, my 8am call was answered and I had a call back within minutes. Miguel was at my home within an hour. This type of service is absolutely invaluable. I am happy to support my local businesses as well, I would recommend Pyramid to anyone!!
16:27 26 Dec 17
What an exceptional experience from my first contact to schedule a quote, planning and furnace installation. I was very impressed to get a next day appointment for a quote when I first contacted Pyramid via their chat feature. My quote was promptly provided with no pressure from them to make a quick decision. My installation was not just a swap of a furnace but included it to be relocated and new duct work installed and vents moved. The entire team fully explained the planning and installation process and answered all my questions when I had them. They are a very professional and customer service focused team I am more than happy to recommend. I look forward to working with them again when it's time to install my new A/C unit.
17:53 24 Dec 17
This is for the testimonials. Just had our furnace cleaned and serviced by Mike. I am so impressed with the promptness, the service and the results. I am recommending Pyramid on all of my Facebook pages. A fantastic job, we have heat, and we will be booking for servicing in April for the furnace again and the A/C. Thank you so much for braving my messy, messy house (I have two adult boys, what can I say?) and being able to accommodate our available time. I highly recommend them. > Val Surbey,> In the Maples
15:45 27 Nov 17
Informative sales person explained to me my options without any hogwash. Furnace installation guys did a good job. Overall a good value. No surprises.
17:36 23 Oct 17
Excellent experience with Pyramid Heating and Air Conditioning. From the initial inquiry to the finished job, we were pleased with the service we received! Highly recommend!
21:33 24 Jul 17
For the second experience with pyramid I'm again very impressed. Price was great for my new central air unit. The techs were on time and friendly and answered all my questions. Highly recommend!
19:30 10 May 17
I had a very positive experience with Pyramid Plumbing and Heating. Mike was wonderful to deal with. He and his company provided quality customer service. Mike was available at any time through out the day and evening as well as on weekends to answer any questions I had. They were very accommodating, they work on my schedule and time frames. They gave me a date for the furnace installation and were not able to do it for that date, so when they changed it, they offered me an additional service at no cost for the inconvenience. I was very happy with their service !!
kittykatlover thinking out loud
18:22 06 Dec 16